Please find below a list of common help topics which we hope will provide you with the information you require. In some cases, the links below lead to forms which will automatically route your enquiry to the right place. 


I need to know the dimensions, barcode and/or weight of a product

I need to know when a product will be back in stock


My order has arrived damaged

My order is late or missing (or some items haven't arrived)

I received the wrong item


Photography and Artwork

I need access to high-resolution photos of a product I have purchased


Safety, Compliance and Marketplace Sellers

I need access to a safety document for my product (for Amazon, eBay)

I have received a warning, complaint or other conformity issue and need help

I need information about your conformity with EU or UK safety standards

Henbrandt's Amazon Policy