Please find below a list of help topics which we hope will provide you with the information you require. In some cases, the links below lead to forms which will automatically route your enquiry to the right individual. 


My order has arrived damaged

My order is late or missing (or some items haven't arrived)

I received the wrong item


Photography and Artwork

I need access to high-resolution photos of a product I have purchased


Safety, Compliance and Marketplace Sellers

I need access to a safety document for my product (for Amazon, eBay)

I have received a warning, complaint or other conformity issue and need help

I need information about your conformity with EU or UK safety standards