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AccessoriesPartyChristmasYear with Henbrandt
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A. Yes, you need to register and have your website account approved before you can purchase.
A. No, this is not available, prices are available against each individual item on the website.
A. Yes, click on the Help section of the website and look under the heading Stock, you will find the following link https://www.henbrandt.co.uk/request-product-dimensions/
A. Yes, these are available once the item has been purchased.
A. We can deliver up to 49 cartons next day to anywhere on the UK mainland.
A. 1 carton, for free delivery you would need to spend £150 before VAT or you will incur a delivery charge of £10 + VAT to a UK mainland address. For Northern Ireland you would need to spend a minimum of £300 before VAT or a £20 + VAT carriage charge will be applied.
A. Pallet deliveries take between 2 and 3 days to the UK mainland.
A. Yes, please arrange by emailing a copy of the note to email@example.com before placing the order.
A. No, only full cartons can be purchased.
A. A number of items are suitable for this, for example Inflatables. If you would like 5 or 10 cartons across the range the website will recognise the amount of cartons you had added to your basket and change the prices on check out for you.
A. Some items are suitable for this, for example Inflatables. If you would like 5 or 10 cartons across the range, please contact the sales team by emailing firstname.lastname@example.org.
A. Yes, you would simply need to provide us with your trading name on these platforms.
A. Yes, we can deliver to any chosen UK mainland address as long as the order is for full cartons. We can also deliver Plain Cover for you.
A. Yes we can, however orders are subject to the following…
We will only deliver directly to Amazon for customers with whom we have an existing relationship (minimum of £5,000 account spend, ex VAT). There is a minimum spend of £500 ex VAT per delivery to Amazon.
For orders comprising of multiple different products, you must use mixed carton labels - you cannot send us labels which require a specific label on a specific carton.
We are not able to accept pre-paid delivery labels, and all orders will be shipped by our own carriers.
A. Only if you are storing over 5kg of Net Explosive Quantity (NEQ). Individual NEQ's are stated at the details section on the item product page. For further information on Explosive items, please click here.
A. No, we accept most card payments. Orders are to be paid for at checkout on the website.
A. Invoices are posted out via email at the end of the day after your order has left the warehouse.
A. Despatch notes are automatically sent out via email once your goods have left our warehouse.
A. Yes, you can print or save duplicate invoice from your account after logging in to the website.
A. Yes, this information is available upon request to email@example.com.
A. You are able to arrange to visit the showroom by calling the Sales team on 01473 321921 or by emailing firstname.lastname@example.org to make an appointment.
A. You are able to download a catalogue from the website. Scroll down the home page until you find the option.